Skip to main content


         This documentation site is for previous versions. Visit our new documentation site for current releases.      
 

Defining operator attributes

Updated on June 22, 2022

An operator's access group affects what the operator can do in the application.

Pega Smart Dispute for Acquirers Implementation Guide
In addition to the access group, three fields in the operator record influence how the application handles assignment of work to the user:
  • Work group
  • Skills
  • Calendar
Tip: In many implementations, it is more efficient for the application to set values in the operator record during the authentication process than it is to have an administrator manually maintain these records. These rules must be configured as part of the authentication mechanism for your site. For more information, see More about Authentication Services.

Have a question? Get answers now.

Visit the Support Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega.com is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us