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VCR batch queue details review

Updated on June 22, 2022

Visa Claims Resolution (VCR) provides members with several queues for downloading and processing cases or transactions. The RTSI Batch Queues support a subset of the queues available in the Visa Resolve Online (VROL) UI.

Pega Smart Dispute for Acquirers Implementation Guide

Pega Smart Dispute for Acquirers supports the processing of all the Batch Queue formats provided by Visa:

  • Queue format T for RFC, collaboration requests and responses, miscellaneous fees, and more.
  • Queue format R for all rejects.
  • Queue format S for legacy pre-compliance and pre-arbitrations and case filings.
  • Queue format D for all acceptances, awaiting action disputes, and VCR pre-filings.

For more details, see VCR Batch queue processing on Pega Community.

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