Visa Claims Resolution (VCR) provides members with several queues for downloading and processing cases or transactions. The RTSI Batch Queues support a subset of the queues available in the Visa Resolve Online (VROL) UI.
Pega Smart Dispute for Acquirers supports the processing of all the Batch Queue formats provided by Visa:
- Queue format T for RFC, collaboration requests and responses, miscellaneous fees, and more.
- Queue format R for all rejects.
- Queue format S for legacy pre-compliance and pre-arbitrations and case filings.
- Queue format D for all acceptances, awaiting action disputes, and VCR pre-filings.
For more details, see VCR Batch queue processing on Pega Community.