Building features
The project team enables and extends features to meet your business requirements.
Pega Smart Dispute for Issuers
Implementation Guide
- Modifying the class structure
- Implementing the security model
- Implementing user interface changes
- Customizing reports
- Configuring the dispute main flow
- Implementing section 75
- Implementing Visa Claims Resolution
- Implementing Mastercom Claims Manager
- Configuring application fraud properties
- Setting up correspondence verification
- Modifying automatic correspondence
- Modifying automatic correspondence generation
- Modifying the OnUs decision map
- Modifying dispute qualification scripts
- Setting up duplicate scoring rules
- Modifying multiple partial dispute values
- Configuring reassertion values
- Defining new bank identification numbers
- Configuring approval flows
- Working with accounting functions
- Integrating data
- Configuring integration components
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