Skip to main content

         This documentation site is for previous versions. Visit our new documentation site for current releases.      

Configuring ancillary questions at the reason code level

Updated on March 21, 2023

Use the reason code rule form to configure ancillary question section references and ancillary question-level validations.

Pega Smart Dispute for Issuers Implementation Guide
  1. In the Dev Studio header search field, search for and open the reason code for which you want to configure documents.
    For example: RC 4853 CC1
  2. Click Save as.
  3. In the Apply to field, enter the appropriate class name.
  4. In the Add to ruleset list, click a ruleset name and version.
  5. Click Create and open.
  6. Click the Details tab.
  7. In the Reason Code Details section, configure the appropriate Section Name and Associated Validation references.
    The section rule referenced in the Section Name field contains the ancillary questions that appear on the “Dispute questionnaire” assignment. The validation rule referenced in the Associated Validation field validates the answers to those ancillary questions.
  8. Click Save.
  • Previous topic Configuring documents at the reason code level
  • Next topic Configuring dispute validations at the reason code level

Have a question? Get answers now.

Visit the Support Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best. is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us