Configuring ancillary questions at the reason code level
Use the reason code rule form to configure ancillary question section references and ancillary question-level validations.
Pega Smart Dispute for Issuers
Implementation Guide
- In the Dev Studio header search field, search for and open the reason code for which you want to configure documents.
- Click Save as.
- In the Apply to field, enter the appropriate class name.
- In the Add to ruleset list, click a ruleset name and version.
- Click Create and open.
- Click the Details tab.
- In the Reason Code Details section, configure the
appropriate Section Name and Associated
Validation references.The section rule referenced in the Section Name field contains the ancillary questions that appear on the “Dispute questionnaire” assignment. The validation rule referenced in the Associated Validation field validates the answers to those ancillary questions.
- Click Save.
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