Configuring application fraud properties
You can manage fraud-related disputes including application fraud.
Pega Smart Dispute for Issuers
Implementation Guide
In an application fraud scenario, the dispute is not just about the transactions that may be fraudulent. The customer is also disputing the existence of the account. They are asserting that they never applied for this account and that someone has opened it for fraudulent purposes.
Perform the following tasks to configure the application fraud properties.
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