Pega Smart Dispute for Issuers provides default approval flows that serve as reusable assets which can be added to a process. These default flows include write-off, Chargeback, Case filing stages for Mastercom cases.
- In Dev Studio, click .
- Click Configuration wizard.
- Expand each approval flow and decide whether they should be enabled.
- If the approval flow is enabled, ensure that the threshold amount is correct for each value.
- Click Add item to add thresholds, if necessary.