By default, Pega Smart Dispute for Issuers is configured with CVM priorities for the Gold and World Mastercard card types (where 1 is the highest priority and 4 is the lowest).

To update the default configuration of CVM priorities, do the following steps:

1. Click Designer StudioSmart Dispute ConfigurationsMCOM Claims Manager Configurations.
2. Click CVM Configurations to open the CVMConfigurations decision table.
3. Click Save As.
4. Click Edit to change the Identifier name.
5. In the Apply to field, enter the class name.
6. In the Add to ruleset list, click a ruleset name and version.
7. Click Create and open.
8. Edit the decision table to reflect your business needs.
   You can add more decision table rows for other card types.

   Note: Input validation ensures that no two CVMs have the same priority ranking.
9. Click Save.