Configuring dispute validations at the reason code level
Use the reason code rule form to configure the chargeback rights for each reason code as defined in the MasterCard Chargeback Guide.
Pega Smart Dispute for Issuers
Implementation Guide
- In the Dev Studio header search field, search for and open the reason code for which you want to configure documents.
- Click Save as.
- In the Apply to field, enter the appropriate class name.
- In the Add to ruleset list, click a ruleset name and version.
- Click Create and open.
- Click the Details tab.
- In the Dispute validations section, enter the configuration values.
- Click Save.
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