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Configuring High Number of Disputes processing

Updated on March 21, 2023

A dynamic system setting rule, HNDLimit, holds the transaction count (integer, up to 9999) to evaluate High Number of Disputes (HND) processing. By default, the value is set to 5.

Pega Smart Dispute for Issuers Implementation Guide
  1. In the Records Explorer, click SysAdminDynamic System Settings.
  2. Select the HNDLimit dynamic system setting.
  3. Edit the default value, if necessary. You have the following options:
    • Empty/blank value – disables HND processing
    • 0 – Always create disputes in background
    • n – If selected transactions count is greater than or equal to the number provided, then the HND processing/feature will be enabled
  4. Click Save.

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