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Configuring integration for dispute resolution

Updated on March 21, 2023

Pega Smart Dispute for Issuers can integrate with Ethoca Alerts and Verifi Cardholder Dispute Resolution Network (CDRN) to redirect cardholder disputes from the bank for assessment, potential dispute resolution, and chargeback prevention in near-real time.

Pega Smart Dispute for Issuers Implementation Guide
To configure the integration, complete the following tasks:
  • Previous topic Configuring integration with Ethoca and Verifi
  • Next topic Enabling specific third-party resolution network

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