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Configuring Regulation Z requirements

Updated on March 21, 2023

Pega Smart Dispute for Issuers is compliant with US Regulation Z (Reg Z). You can extend and modify conditions to satisfy individual banks’ compliance guidance and policies.

Pega Smart Dispute for Issuers Implementation Guide

A dispute is subject to Reg Z regulation if all of the following conditions in the When rule, IsSubjecttoRegZ are satisfied:

  • Account is a credit card account
  • Issuer BIN is a US BIN
  • Transaction date falls within the last two billing cycles
  • Account is not a business account type

To configure Regulation Z requirements, complete the following tasks:

  • Previous topic Setting up the write-off criteria for entry evaluation
  • Next topic Modifying the service-level agreement final date

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