Pega Smart Dispute for Issuers is compliant with US Regulation Z (Reg Z). You can extend and modify conditions to satisfy individual banks’ compliance guidance and policies.
A dispute is subject to Reg Z regulation if all of the following conditions in the When rule, IsSubjecttoRegZ are satisfied:
- Account is a credit card account
- Issuer BIN is a US BIN
- Transaction date falls within the last two billing cycles
- Account is not a business account type
To configure Regulation Z requirements, complete the following tasks: