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Configuring third-party merchant data provider priority

Updated on March 21, 2023

When third-party merchant data providers are enabled, you can change the order of priority for querying these providers for online merchant data. To change the default priority, edit the OrderOfPriorityForMerchData decision table.

Pega Smart Dispute for Issuers Implementation Guide
Before you begin: Enable third-party merchant data providers. See Enabling third-party merchant data providers.
  1. Click Dev StudioSmart Dispute Configurations Third-Party Resolution Network.
  2. Click the Third-Party Merchant Details tab.
  3. On the Third Party Merchant Details tab, click Determine Order of Priority.
  4. Click Save As.
  5. Click Edit to change the Identifier name.
  6. In the Apply to field, enter the class name.
  7. In the Add to ruleset list, click a ruleset name and version.
  8. Click Create and open.
  9. Under Actions, edit the decision table by changing the order of priority for third-party merchant data providers to reflect your business needs.
  10. Click Save.

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