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Configuring your organization structure

Updated on March 21, 2023

Use the organization structure for routing and reporting within the application. Typically, the application organization structure does not map operators exactly to the site's organization chart but instead, it maps the work that those operators do.

Pega Smart Dispute for Issuers Implementation Guide
Tip: For design guidance, see Organization landing page.
  1. Click Dev StudioFinancial ServicesOperational Structure and click the Organizational chart tab.
  2. Review the existing structure.
  3. Determine the organization, division, and unit levels of the hierarchy.

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