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Enabling the case type rule in the Implementation layer

Updated on March 21, 2023

Follow these steps to enable the case type rule to support the various association cases that you will be processing as part of your implementation.

Pega Smart Dispute for Issuers Implementation Guide
  1. Re-save the pyDefault Case Type rule, Rule-Obj-CaseType, available in the PegaCardSdCaseTypes ruleset to the implementation ruleset.
  2. Select the Processes tab of the Case Type rule and, from the Subcases section, remove the association coverable work types that you do not support in the implementation.

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