Implementing Visa Claims Resolution
Visa Claims Resolution (VCR) simplifies the way exception transactions are processed and automates decisions by moving from a litigation-based model to a claims-based (liability assignment) model.
Pega Smart Dispute for Issuers
Implementation Guide
Complete the following tasks to configure the
VCR:
- Integrating with Visa systems
- Enabling/Disabling VCR simulations
- Reviewing VCR services
- Enabling/Disabling VCR request or response logging
- Configuring the date range for TI
- Enable Visa compliance cutover check
- Enabling/Disabling VCR Dispute validations
- Configuring validations for Visa disputes
- Configuring additional documents for Visa disputes
- Configuring exception file listing for Visa disputes
- VCR batch queue details review
- Reviewing VCR data transform rules
- Verifying the VCR RTSI endpoint URLs
- VCR Reports: ROL 130 and ROL 500
- VCR: SLA Processing details
- VCR: Extension points and configurations
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