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MCOM: Collaboration Layer

Updated on March 21, 2023

Mastercom Collaboration facilitates greater chargeback avoidance and cost reduction for issuers, acquirers, and merchants. Through direct communication with merchants and faster resolution, issuers can increase in the number of recovered disputes, avoid losses and increase productivity.

Pega Smart Dispute for Issuers Implementation Guide

Smart dispute for Issuers application OOTB supports MCOM Collaboration layer requirements from Mastercard. For more details, see the MCOM Collaboration Layer Overview guide on the Pega community.

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