Modifying the Close Claim action
The Close Claim claim-level action is available once all disputes have a resolved status. The action allows you to select the claim status from a drop-down list.
Pega Smart Dispute for Issuers
Implementation Guide
- In the Dev Studio header search text field, enter CloseClaimResolutionStatus, and then select the property rule from the results.
- Click Save as.
- In the Apply to field, enter the appropriate implementation class for your application.
- In the Add to ruleset list, select the ruleset for your application.
- Click Create and open
- Review the statuses and modify them as needed.
- Click Save.
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