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Modifying the Close Claim action

Updated on March 21, 2023

The Close Claim claim-level action is available once all disputes have a resolved status. The action allows you to select the claim status from a drop-down list.

Pega Smart Dispute for Issuers Implementation Guide
  1. In the Dev Studio header search text field, enter CloseClaimResolutionStatus, and then select the property rule from the results.
  2. Click Save as.
  3. In the Apply to field, enter the appropriate implementation class for your application.
  4. In the Add to ruleset list, select the ruleset for your application.
  5. Click Create and open
  6. Review the statuses and modify them as needed.
  7. Click Save.
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