Modifying the service-level agreement final date
The RegZFinalitySLA service-level agreement is configured, so that appropriate action is taken when the dispute reaches Reg Z Final date. The goal is defined as two days before the Reg Z Final date. The Deadline is defined as the Reg Z final date. Review these values with the bank and modify them as necessary.
Pega Smart Dispute for Issuers
Implementation Guide
- In the Dev Studio header search text field, enter RegZFinalitySLA and select the service-level agreement from the results.
- Click Save as.
- In the Apply to field, select the appropriate implementation class for your application.
- In the Add to ruleset list, select the ruleset for your application.
- Click Create and open.
- Modify the goal, as necessary. The calculation for the deadline date should never change.
- Click Save.
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