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Modifying the service-level agreement final date

Updated on March 21, 2023

The RegZFinalitySLA service-level agreement is configured, so that appropriate action is taken when the dispute reaches Reg Z Final date. The goal is defined as two days before the Reg Z Final date. The Deadline is defined as the Reg Z final date. Review these values with the bank and modify them as necessary.

Pega Smart Dispute for Issuers Implementation Guide
  1. In the Dev Studio header search text field, enter RegZFinalitySLA and select the service-level agreement from the results.
  2. Click Save as.
  3. In the Apply to field, select the appropriate implementation class for your application.
  4. In the Add to ruleset list, select the ruleset for your application.
  5. Click Create and open.
  6. Modify the goal, as necessary.
    The calculation for the deadline date should never change.
  7. Click Save.

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