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Removing the Acknowledgement, Affidavit, and Follow-up letters

Updated on March 21, 2023

The Acknowledgement, Affidavit, and Follow-Up letters are processed by the SLAOpenCoveredProcessing activity rule. If you remove the first three steps in this activity rule, then the letters are no longer processed automatically.

Pega Smart Dispute for Issuers Implementation Guide
  1. In the Dev Studio header search text field, enter SLAOpenCoveredProcessing and select the PegaCard-Sd-Claim- activity rule from the results.
  2. Click Save As.
  3. In the Apply to field, select the appropriate implementation class for your application.
  4. In the Add to ruleset list, select the ruleset for your application.
  5. Click Create and open.
  6. To remove a letter, click on that row, and then click Delete.
  • Previous topic Modifying the Claim Affidavit correspondence
  • Next topic Modifying the Claim Acknowledgment correspondence

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