If you do not want Pega Smart Dispute for Issuers to send the Claim Resolved letter, modify the flow and remove the Resolution Correspondence section.
- In the Dev Studio header search text field, enter NewWork and select the PegaCard-Sd-Claim- flow from the results.
- Click Save As.
- In the Apply to field, select the appropriate implementation class for your application.
- In the Add to ruleset list, select the ruleset for your application.
- Click Create and open.
- Remove the Send Resolution Letter utility shape.