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Setting up the write-off criteria for debit transaction disputes

Updated on March 21, 2023

You can set the distinct write-off criteria for debit or deposit account disputes in the IsWriteOff decision table.

Pega Smart Dispute for Issuers Implementation Guide
  1. In the Dev Studio header search text field, enter IsWriteOff and select the PegaCard-Sd-Debit decision table from the results.
  2. Click Save as.
  3. In the Apply to field, select the appropriate implementation class for your application.
  4. In the Add to ruleset list, select the ruleset for your application.
  5. Click Create and open.
  6. Edit the levels, if needed.
  7. Click Save.
  • Previous topic Configuring debit transaction dispute processing
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