Portals
Each of the pre-configured roles has access to portals designed to present information and help drive their decisions.
Developer portal
You can use the developer portal to access the Designer Studio to create and update rules. This portal is typically used by system administrators, security administrators, developers and other development resources such as business analysts.
This portal is available to all operators who are members of the DisputeSysAdminlssuer access group.
CaseUser7 portal
You can use the CaseUser7 portal to create and manage work related to disputes. This portal is typically used by dispute operators and claim level users.
This portal is available to all operators who are members of the DisputeslssuerOperator access group.
Disputes manager portal
The Disputes manager portal is designed for supervisory personnel to create and manage the daily disputes work. The charts configured on the home screen provide a near real time view of disputes related work coming into the organization, with an emphasis on identifying specific dispute cases that need immediate attention. You can access additional reports through the Reports link available on the home screen.
This portal is typically used by disputes managers and supervisors, or any personnel responsible for the management of work within a disputes group. This portal is available to all operators who are members of the DisputesManager access group.
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