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Configuring the application

Updated on June 22, 2022

If your installation interacts with some, but not all of the associations, configure access for multiple associations or schemes.

Pega Smart Dispute for Issuers Update Guide
  1. Log in to Pega Smart Dispute for Issuers.
  2. From the Rules Explorer panel, select Application DefinitionApplication.
    Result: The list of available Application rules appears.
  3. Open the SmartDisputeIssuerAll instance.
  4. Save the SmartDisputeIssuerAll Application rule to your ruleset.
  5. Based on your license, use the following table to delete the application rulesets for the associations that you do not support.
    You can delete an entire association or selected rulesets, depending on your specific regions and networks.
  6. Based on your license, use the following table to identify the unsupported Case Types and data that should be deleted from the Cases and Data tab of the application rule.
    You can delete all of the Case Types and data of the association or selected ones, depending on your specific regions and networks.
    Unsupported AssociationCase Types to DeleteData to Delete
    AMEXAMEX
    MasterCardDisputeMCintl

    DebitMCintl

    CreateCB

    CreateCBRev

    DebitMCMaestro

    CreateClaim

    CreateFee

    CreateFiling

    CreateFraud

    CreateRR

    Credit Card Dispute Mastercard work object class

    FulfillRR

    GetAuthDetail

    GetCB

    GetCBStatus

    GetClaim

    GetFiling

    GetRR

    HealthCheck

    IssRespRR

    LoadCBData

    LoadFeeData

    LoadFraudData

    LoadRRData

    Mastercom Claims Manager Services
    PegaCard-Interface-MC-MCOM-CM-AcknowledgeCB
    PegaCard-Interface-MC-MCOM-CM- CaseFilingImageStatus
    PegaCard-Interface-MC-MCOM-CM-FFImageStatus
    PegaCard-Interface-MC-MCOM-CM- GetCBImageStatus

    PegaCard-Interface-MC-MCOM-CM-UpdateCB

    PegaCard-Interface-MC-MCOM-CM-UpdateClaim

    PegaCard-Interface-MC-MCOM-CM-UpdateFiling

    Retrieve recon report

    TranClrDetail

    TranSearch

    Visa

    DisputeVisaIntl

    DisputeVisaUS

    DisputeVisaLAC

    Class for rol report

    Dispute validations

    Pega VCR Documents

    DisputeVisaCanadaPega VCR Services
    DisputeVisaCEMEAVCR Configuration
    DisputeVisaAP
    DisputeVisaInterlink
    DisputeVisaEurope
    DebitVisaUS
    DebitVisaInterlink
    DebitVisaEurope
    ATMDebitPinnedPulse
    DebitATMPulse
    ACHDebitACH

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