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Service levels

Updated on March 4, 2022
Service LevelsDescription

Referenced by the MessageAttached assignment of the

MessageReview flow


Referenced by the ProcessMessage assignment of theStepByStep


SIDuplicatesReferenced by the ProcessPotentialDuplicates

assignment of the DuplicateSearch flow

Referenced by the Repair assignment of the AcctgRepair flow and

at deadline time calls the escalation activity, SendEmailToOwner


Reference by the VerifyCorrespondence and SecondVerification assignments of the AppCorrVerify flow and at deadline time calls

the escalation activity SendEmailToCreator

Pega Smart Investigate for Payments Implementation Guide

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