Service levels
| Service Levels | Description |
| SIMessageReview | Referenced by the MessageAttached assignment of the MessageReview flow |
| SIMessageSBS | Referenced by the ProcessMessage assignment of theStepByStep flow |
| SIDuplicates | Referenced by the ProcessPotentialDuplicates assignment of the DuplicateSearch flow |
| SIRepair | Referenced by the Repair assignment of the AcctgRepair flow and at deadline time calls the escalation activity, SendEmailToOwner |
| AppCorrVfy | Reference by the VerifyCorrespondence and SecondVerification assignments of the AppCorrVerify flow and at deadline time calls the escalation activity SendEmailToCreator |
Pega Smart Investigate for Payments
Implementation Guide
Previous topic Service level rules and escalation activities Next topic Escalation activities