PegaRESEARCH Manager is a companion product that supports data retrieval for financial applications. In the course of processing exceptions, service requests, or claims, it is often necessary to locate historical transaction information to address a current question or issue and to determine appropriate action. This type of activity is referred to as research. In the financial services industry, typical examples of stored transactions include the following:

• Payment transactions such as those made via EBA, Target, CHIPS, Fedwire, or CHAPS
• Payment instructions such as SWIFT or telex messages
• Securities information

The design of a research-oriented database is influenced by financial transaction flows that are characterized by low query rates compared to volume of data, few updates after initial load, and predictable rather than ad-hoc querying. PegaRESEARCH Manager databases are designed with these criteria in mind and offer further value by including tools that manage the data loading and querying based on Pega 8 strengths.