ISO 20022 is a multi-part International Standard prepared by an ISO Technical Committee. It is a single standardization approach (methodology, process, and repository) to be used by all financial standards initiatives. It provides a common platform for the development of messages using:

• A modeling methodology to capture syntax-independent financial business areas, business transactions, and associated message flows
• A central dictionary of business items used in financial communications

Pega Smart Investigate comes with the data models and sample outbound templates based on ISO 20022 message definitions. This infrastructure can be used by financial institutions as is or by creating their implementation inheriting the out-of-the-box (OOTB) data model.

ISO 20022 Message Infrastructures supported in Smart Investigate for Payments 8.7

Cross-border Payments and Reporting Plus (CBPR+) specifications define how ISO 20022 will be used for cross-border payments and cash reporting on the SWIFT network. Conformance to CBPR+ specifications will be validated by SWIFT messaging services and interfaces, so users must implement the specifications correctly. The resources available on this page aim to help SWIFT users, vendors and consultants understand and implement accordingly. CBPR+ specifications are based on ISO 20022 base standards as defined in Standards Release 2019 or later. The published specifications are those that will be implemented at the start of SWIFT MT and CBPR+ coexistence, starting end-2022 and referred to by SWIFT as CBPR+ v2.0.

CBPR+ Message Infrastructures supported in Smart Investigate for Payments 8.7

The following changes are introduced which are in line with the updates communicated by SWIFT for its messaging standards:

1. In line with the SWIFT 2021 updates, additional validations are added for fields 50F and 59F
2. Additional Reason codes added for Unable to Apply correspondence scenarios
3. SWIFT case resolution APIs have been updated to support the latest version of services, i.e. v5.0.2
4. Support for SWIFT Case Resolution’s new Cancel Case Assignment API v5.0.2 has been introduced.

• The search portal page for Payment Transaction Details which uses GPI tracker APIs as the source has been redesigned to display all events in a timeline format, hence improving the user experience and clarity.
• Updates have been done to GPI APIs request and response mapping rules.

Following updates have been done on bulk case entry functionality:

• Backend processing to parse uploaded excel has been updated to use OOTB APIs. Hence, the dependency on third-party JXL API has been eliminated.
• Bulk case entry now supports the latest format of MS Excel files, i.e. .xlsx
• Option added on UI to download a sample template for expected excel input.

Attachments gadget has been updated to provide more options for attachment type.