Configuring the DetermineHLA decision table
The DetermineHLA
decision table determines the HLA level required for
a claim and also determines to which operator or workbasket the claim should go for different
levels of HLA. Be sure you provide a valid workbasket or operator in this rule.
- In the navigation panel of Dev Studio, click Records.
- Click Decision > Decision Table.
- Click the filter for Purpose and search for
DetermineHLA
. - Click the rule to open it.
- Configure as needed and save the rule into your implementation layer. For additional information about locked and unlocked rulesets, see Copying a rule or data instance.
- Click Save.
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