Configuring the Repair Data Elements
The Pega Warranty application has a set of industry standard Repair Data Elements or
codes integral to the repair order to properly identify and segregate the type of repair in
the product. The repair technician, while creating a repair order, uses these codes. You can
use the RepairDataElementMapping
data table to configure mappings between
repair data elements in the Pega Warranty application.
The following data tables store the repair data elements. Each individual table stores the codes separately. You can create your codes as per the business requirement and upload them separately to the following tables.
Data Type (Repair data) | Class | Data table name |
---|---|---|
AreaOfFailureCode | PegaMfg-Int-AreaOfFailure | pegadata.mfg_areas_of_failure |
CausalCode | PegaMfg-Int-CausalCode | pegadata.mfg_causal_codes |
CustomerConcernCode | PegaMfg-Int-CustomerConcernCode | pegadata.mfg_cust_con_codes |
RepairTypeCode | PegaMfg-Int-AreaOfFailure | pegadata.mfg_repair_types |
Data Type | Class | Data table name |
---|---|---|
Repair Elements Mapping | PegaMfg-Int-RepairDataElementMapping | pegadata.mfg_repair_elem_map |
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