Work object naming conventions
The primary types of work objects in Pega Warranty are: basic work objects, and covers.
Each work object has a unique ID that is computed by combining a system-assigned number and a
prefix defined in a pyDefault
data transform rule in the
PegaWarrantyClaims
ruleset. For example, CU-462 is an identifier for a
claim unit work object.
Pega Warranty contains the following object prefixes:
Prefix | Work Object | Prefix | Work Object |
CF- | Claim File | PG- | Program |
CU- | Claim Unit | PR- | Parts Return Request |
RO- | Repair Order | CO- | Container |
AP- | Appeal | RA- | Return Authorization |
PA- | Prior Approval | INS- | Inspection |
I- | Inquiry | PDR- | Product Registration |
V- | Vehicle Case | MS- | Message |
SC- | Supplier Claim | PM- | Payment |
C- | Core Claim | DP- | Dispute |
CB- | Chargeback | P- | Product |
CC- | Campaign | RM- | Return Material |
SR- | Supplier Registration | D- | Diagnosis |
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