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Configuring RESI API services

Updated on June 15, 2021

Contact the OEM from your desktop to retrieve information critical for servicing customers quickly and efficiently.

Pega Warranty Implementation Guide
Service managers rely on several applications to deliver rapid and comprehensive services. Pega Warranty provides key information to quickly take decisions on the workflow or lifecycle at the right time.
  1. Log in to Pega Warranty as a supplier manager.
  2. In the navigation panel of Dev Studio, click Records.
  3. In the Explorer panel, go to Integration-ServicesService REST.
  4. In the Service package name column header, click the Filter icon, and then enter Inquiry.
  5. Click Apply.
  6. Click the instance of Service REST API service based on your requirement.
    URI TemplateDescription
    VehicleInfo/{VIN}Configure a REST API service to fetch vehicle information based on the vehicle identification number. As a service manager, you can quickly retrieve the details of a vehicle as it enters the service bay.
    CampaignDetails/{SerialNumber}View all the service bulletins, recalls, recommended services, and marketing offers for a customer from the Original equipment manufacturer (OEM) to offer the customer the most informed consultation.
    WarrantyInfo_Auto/{VIN}Look up the warranties and extended service contracts for a vehicle to offer an informed consultation to the customer.
    RepairHistory/{Serialnumber}View completed work and paid claims by using a REST API service to understand repeated concerns.
  7. In the Resource properties section, note the Service endpoint URL.

    You can use the Service endpoint URL in your connect REST rule to fetch vehicle information.

  8. To configure additional options and to test the method, in the Processing options section, in the Service package (includes additional processing options) area, click Inquiry.

    For more information, see About Service Package data instances

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