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Configuring Warranty Claim case type

Updated on June 15, 2021

Use the Warranty claim case type to support warehouses, on-site repairs, and replacement processes.

Pega Warranty Implementation Guide

You can create and configure a warranty claim unit using the following options.

  • Without a repair order (as a standalone claim)
  • From a prior approval
  • Automatically from an online repair order entry
  • Automatically from a batch entry

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