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Creating a campaign program

Updated on June 15, 2021

A campaign program defines the product that the campaign applies to and manages the execution of the campaign. After creating a campaign, you can include it in the campaign program by performing the following steps:

  1. In the header of Dev Studio, clickConfigure > Common Request Program > Add Program to create a program.
  2. Enter the campaign details:
    • From the Program Type list, select CampaignProgram.
    • From the Case/Supporting Type list, select ClaimUnit orRepairOrder depending on your needs.
    • Enter the CampaignID you created during the campaign creation process using auto-complete control.
  3. Click Create to submit the entered values and move on to the next step.
  4. Click the calendar icons to specify the Effective date and End date fields for the program.
  5. Click Add filter to specify regions and corresponding countries to which your program applies and click Next. You may add more than one filter.
  6. Define the program criteria using provided lists and click Next to submit. You can add more than one criteria item.
  7. Provide information for the response or action the system should take if the criteria is true, for example, NotifySubscribers.
  8. Click Next to advance to the Review screen.
  9. Customize the notification information if necessary and click Next to proceed to the summary.
  10. Click Finish to create a program and Approve to activate it.
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