The Supplier recovery claim is automatically created by the system when the warranty is paid
by the manufacturer. The system copies all of the required information from the warranty
Supplier recovery claims are created from all warranty claims that have a status of Paid or
Paid-Adjusted. These claims contain the latest data (including the bill of materials) that the
approver has approved. It automates the process of the manufacturer claiming the amount from
the supplier that has been paid to the dealer. The created supplier recovery claim is assigned
to the appropriate supplier based on the causal part in the Warranty claim. The supplier uses
the supplier recovery claim to decide whether to pay or deny the claim.
To access all of the supplier claims, log in as a supplier. For more information on login
credentials, see Operators list and description.
Pega Warranty Implementation Guide