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Approving or denying a program

Updated on January 18, 2022

The Common request program is not activated automatically; it needs to be activated (approved) by the Pega Warranty system administrator. After a program is approved, it is scheduled for activation from the effective date that it is configured. Only the approved programs are applied in the process. When a Pega Warranty system administrator denies a program, it does not activate even if the effective date is reached.

  1. Log in as a Pega Warranty system administrator using the WarSysAdmin operator ID.
  2. In the Dev Studio header search text field, enter the program number and select it from the results.
  3. Based on the provided configured criteria, click either Approve Program or Deny Program.

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