Skip to main content

         This documentation site is for previous versions. Visit our new documentation site for current releases.      

Creating a supplier recovery claim based on the Warranty claim case

Updated on January 18, 2022

The Supplier recovery claim is automatically created by the system when the warranty is paid by the manufacturer. The system copies all of the required information from the warranty claim.

Supplier recovery claims are created from all warranty claims that have a status of Paid or Paid-Adjusted. These claims contain the latest data (including the bill of materials) that the approver has approved. It automates the process of the manufacturer claiming the amount from the supplier that has been paid to the dealer. The created supplier recovery claim is assigned to the appropriate supplier based on the causal part in the Warranty claim. The supplier uses the supplier recovery claim to decide whether to pay or deny the claim.

To access all of the supplier claims, log in as a supplier. For more information on login credentials, see Operators list and description.

  • Previous topic Creating a supplier recovery claim as a supplier manager
  • Next topic Creating a supplier recovery claim based on the Inspection case

Have a question? Get answers now.

Visit the Support Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best. is not optimized for Internet Explorer. For the optimal experience, please use:

Close Deprecation Notice
Contact us