If the returned material needs to be inspected, you should trigger the Inspection case after the return authorization is resolved.

The Inspection case has the following tasks:

• Performing the teardown
• Testing the part
• Performing the disposition

Each step is performed by the parts inspector, who is provided with the list of steps that are needed to move the case through each stage.

Performing the teardown

1. Log in as a parts inspector. For more information on login credentials, see Operators list and description.
2. Search for the particular Inspection ID or to start the assignments, click Get next work.
3. To confirm that you performed all of the displayed instructions, click the Instructions check box.
4. To finish the assignment and move to the testing part of the inspection process, click Submit.

1. Log in as a parts inspector. For more information on login credentials, see Operators list and description.
2. Search for the particular Inspection ID or to start the assignments, click Get next work.
3. To confirm that you performed all of the displayed instructions, click the Instructions check box.
4. To finish the assignment and move to the disposition part of the inspection process, click Submit.

1. Log in as a parts inspector. For more information on login credentials, see Operators list and description.
2. Search for the particular Inspection ID or to start the assignments, click Get next work.
3. Review the status of the previously performed stages and select the disposition type from the displayed list.
4. Click Submit.

The complete Inspection process flow is detailed in the following image: