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Mapping an account code to a product

Updated on January 18, 2022

Define an account and auto payment settings for a campaign so that the claim is automatically paid and billed to the correct account. As a campaign designer, you can specify an account to bill for a claim, in case of a recall or other proactive repairs.

  1. Log in to Pega Warranty as an administrator. For more information on login credentials, see Operators list and description.
  2. In the navigation pane of Dev Studio, click Data types.
  3. In the Records explorer, click the Options arrow at the top.
  4. Click Add data type.
  5. Click the Existing Data Type button.
  6. In the Label box, enter or select Product Account Mapping Auto layer data table, and then click Submit.
  7. Click the Records tab.
  8. Click an existing record to update it.
  9. Click the +Add record link to add a new record with a product ID and an account code.
    Note: The account ID associated with a warranty ID (Warranty_ID) is of higher priority than the account ID associated with a product serial number (Product_ID). The claim unit contains the account ID associated with a warranty ID. If the warranty ID is not available, then the claim unit contains the account ID associated with a product serial number. This functionality is applicable even if you create a claim file manually.
  10. Click Save.

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