After you submit the Return authorization subcase, Pega Warranty transfers the case to a core ship receiver. The application processes the Return authorization in one of the following ways:

• The condition of the part is either good or bad. A BIN number (storage space or slot) is assigned to this part. The return authorization is resolved.
• The part needs inspection. The Pega Warranty resolves a post return authorization.

If a part needs to be inspected, the shipping and receiving team investigates the part and completes the inspection process within the Return authorization subcase. For more information, see Managing a Return authorization subcase.

If the team finds no fault with the received part and the case has a disposition step assigned, the case is resolved and the dealer receives a core claim amount. The Pega Warranty changes the case status to Paid.