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Prorated repair order coverage cost

Updated on January 18, 2022

If a part is configured for prorated coverage in any of the warranty types, the part cost is calculated using the following formulas.

Repair order cost = prorated part cost (replaced part) + labor cost + miscellaneous cost

Prorated part cost = covered part cost * (prorated percentage/100)

The prorated percentage for a part against a warranty type can be configured using the GetProratedCoverage decision table. To configure prorated coverage see Configuring prorated warranty coverage.

Whenever a repair order is converted to a warranty claim, the cost details of the new or replaced part must be propagated from the repair order.

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