Updating the details of a supplier
Update the details of an existing supplier in the supplier registration case. As a supplier manager, you can update the contractual, return center, and the logistic carrier details of a supplier.
- Log in to Pega Warranty as a supplier manager. For more information on log in credentials, see Operators list and description.
- In the header of Dev Studio, click .
- In the Supplier code box, enter or select the supplier that you want to edit, and then click the Let's go button.
- In the Supplier details section, in the Supplier name filed, update the supplier name.
- In the Supplier manager box, enter or select a supplier manager for the supplier.
- In the Address, and the Contact Details sections, update the supplier details, and click Continue.
- To update a return center, click the corresponding Properties icon.
- To add a new return center, click the Add return center button.
- To select the default return center, click the corresponding Is Default? button.
- To update a return logistics carrier, click the corresponding Properties icon.
- To add a new logistics carrier, click the Add return carrier button.
- To select the default return carrier, click the corresponding Is Default? button.
- Click Continue.
- Click Add return carrier to enter a new logistics carrier details, and then click Submit.
- Click the corresponding Is Default? radio button to select a default return carrier.
- Click Continue.
- To update the details of an existing part, click the corresponding Properties icon, update as required, and click Submit.
- If you want to add the details of a new part, click Add
part.
- In the Enter parts details area, in the Part description box, enter or select a part.
- In the Unit price field, enter the unit price for the part you selected.
- In the Responsibility ratio field, enter the responsibility ratio of the manufacturer and the supplier for the warranty claim.
- In the Return policy area, select the Requires return check box if you want the dealer to return the part.
- Select the Requires physical return check box if you want the dealer to return the physical part.
- In the Inspection Instructions field, specify any instructions for the parts inspector to examine the part.
- In the External Link field, enter an external link; for example, a website which contains inspection instructions.
- Click Requires inspection if you want the dealer to inspect the part before returning it.
- In the Tear down instructions field, specify the instructions to disassemble the part.
- Click the Requires Image return if you want the dealer to provide an image of the part being returned.
- In the Image Return Instructions area, click the Add instructions icon.
- In the Repair / Claim Attachment Category list, select view of the part.
- Click the Image uploader icon and add an image of the
part.
You can add any additional instructions along with the image.
- Click the Add instructions icon to add another set of instructions for a different view of the part.
- Click Submit.
- In the Payment type list, select a payment type.
Hover over the Information icon to learn more about each payment type.
- Click Continue.
- Review the summary of the details of the supplier and then click Submit.
- Click Approve to approve the changes to the details of the supplier.
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