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Configuring and extending a Common Request Program

Updated on January 18, 2022

The following settings are required to add new configuration criteria for Campaign program with supporting type as Claim unit.

  1. From data explorer, click the Records tab.
  2. Open PegaMfg-Data-PropertyAlias data class.
  3. Click the Add record link at the bottom of the screen.
  4. Map the following data against the inputs.
    1. Property Alias: Area of Failure
    2. Case/Supporting Type: D_LoadEnvironmentClasses.ClassNameOf(ClaimFile)
    3. Property Reference: .PropertyValueOf(AreaofFailure)
    4. Property Control Type: AutoComplete
    5. Page reference: D_CUProgramParameterPage.Execute(PrimaryData)
    6. Data Page Reference: leave it blank
    7. Property Type: String (Depends on the property type, here Area of failure is Text)
  5. Save PopulatePropertyValue data transform of class Embed-CRPCondition to the implementation layer and add conditions to load area of failure data.

    Note: If new configuration criteria for Campaign program with supporting type as Repair Order, please follow the below mappings and rest of the steps 1 & 3 remain same as above.

  6. Map the following data against the property inputs.
    1. Property Alias: Area of Failure
    2. Case/Supporting Type: D_LoadEnvironmentClasses.ClassNameOf(RepairOrder)
    3. Property Reference: .PropertyValueOf(AreaofFailure)
    4. Property Control Type: AutoComplete
    5. Page reference: D_ProgramParameterPage.Execute(PrimaryData)
    6. Data Page Reference: leave it blank
    7. Property Type: String (Depends on the property type, here Area of failure is Text)

Complete the following steps after you add new configuration criteria for a Campaign program with the supporting type as Repair Order.

  1. Save as the CustomerProblemDetails section into appropriate implementation layer and edit the Actions of Area of Failure field.
  2. Add new action to run newly created data transform PopulateCampaignData.
  3. Post this configuration, add another action to refresh the case contents or harness.
  4. Configure the following actions in PopulateCampaignData data transform. PopulateCampaign is and existing data transform and can be reused.
  5. Add the Area of failure entry and map it to clipboard path of Area of failure.

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