Configuring and extending a Common Request Program
The following settings are required to add new configuration criteria for Campaign program with supporting type as Claim unit.
- From data explorer, click the Records tab.
- Open
PegaMfg-Data-PropertyAlias
data class. - Click the Add record link at the bottom of the screen.
- Map the following data against the inputs.
- Property Alias: Area of Failure
- Case/Supporting Type: D_LoadEnvironmentClasses.ClassNameOf(ClaimFile)
- Property Reference: .PropertyValueOf(AreaofFailure)
- Property Control Type: AutoComplete
- Page reference: D_CUProgramParameterPage.Execute(PrimaryData)
- Data Page Reference: leave it blank
- Property Type: String (Depends on the property type, here Area of failure is Text)
- Save PopulatePropertyValue data transform of class Embed-CRPCondition to the implementation layer and add conditions to load area of failure data.
- Map the following data against the property inputs.
- Property Alias: Area of Failure
- Case/Supporting Type: D_LoadEnvironmentClasses.ClassNameOf(RepairOrder)
- Property Reference: .PropertyValueOf(AreaofFailure)
- Property Control Type: AutoComplete
- Page reference: D_ProgramParameterPage.Execute(PrimaryData)
- Data Page Reference: leave it blank
- Property Type: String (Depends on the property type, here Area of failure is Text)
Complete the following steps after you add new configuration criteria for a Campaign program with the supporting type as Repair Order.
- Save as the CustomerProblemDetails section into appropriate implementation layer and edit the Actions of Area of Failure field.
- Add new action to run newly created data transform PopulateCampaignData.
- Post this configuration, add another action to refresh the case contents or harness.
- Configure the following actions in PopulateCampaignData data transform. PopulateCampaign is and existing data transform and can be reused.
- Add the Area of failure entry and map it to clipboard path of Area of failure.
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