To create a prior approval case using pre-authorization:
- Log into Pega Warranty as a system administrator using the WarSysAdmin operator ID.
- In the header of Dev Studio, click .
- From the Program Type, choose Campaign program, Parts return, or Pre authorization.
- From Case/Supporting Type list, select Claim Unit or Repair Order.
- Click Create.
- Configure filters, criteria, and responses based on your business needs, and then click Continue.
- Choose if you want to notify subscribers, and then click Continue.
- Review the provided information, and then click Finish.