Building features
Building features
Enable or extend the features of Pega Warranty to meet your business requirements. As an implementer, you can create custom case types to suit your requirement more appropriately.
- Adding case types
- Mapping case type or data type classes to a database table
- Implementing the security model and organization structure
- Using application interfaces
- Configuring warranty agents
- Enabling the queue processor
- Configuring Standards for Technology in Automotive Retail (STAR) integration
- Configuring the Repair Order case type
- Setting up prior approvals
- Configuring Warranty Claim case type
- Configuring supplier recovery
- Configuring disputes
- Configuring part returns in a common request program
- Setting up core claims case type
- Configuring reports
- Setting up campaigns
- Configuring Common Request Programs
- Configuring DSS
Previous topic Work object naming conventions Next topic Adding case types