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Configuring a coverage validation

Updated on May 20, 2022
In Pega Warranty, coverage validation occurs in:
  • Initial time, distance, odometer reading and engine hours, when the current date of the warranty coverage is compared to the expiration date.
  • Part-level coverage, when coverage is recalculated to include warranty coverages at the part level. For more information, see Part-level coverage.

Pega Warranty handles multiple coverage use cases. Business rules, such as CustomerWarrantyCoverage are invoked to determine which coverage should apply to a claim.

During the claim creation process enter the serial number or VIN to see the list of coverages.

To extend your application layer, you can copy the PegaMfg-Data-Warrantyclass rules and then update them with your specific business logic.

  1. In the navigation panel of Dev Studio, click Records.
  2. Click Decision > Decision Table.
  3. Click the filter for Purpose and search for CustomerWarrantyCoverage.
  4. Click the corresponding rule to open it.
  5. Configure as needed and save the rule into your implementation layer. For additional information about locked and unlocked rulesets, see Copying a rule or data instance.
  6. Click Save.

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