ClaimAssessment flow handles the process of sending the task to
either a Worklist of a Workbasket based on the product. This flow is called from the
ClaimAnalysis flow. This internally calls the Parts Return flow and the
Manually Access Screen flow. The Assessor and Repair Technician are the use roles involved in
this flow. The following are the steps to configure higher approval.
- In the navigation panel of Dev Studio, click
- Click Process.
- Click the filter for Flow Name and search for
- Click the rule to open it.
- Configure as needed and save the rule into your implementation layer. For additional information about locked and unlocked rulesets, see Copying a rule or data instance.
- Click Save.