Creating a campaign program
A campaign program defines the product that the campaign applies to and manages the execution of the campaign. After creating a campaign, you can include it in the campaign program by performing the following steps:
- In the header of Dev Studio, clickConfigure > Common Request Program > Add Program to create a program.
- Enter the campaign details:
- From the Program Type list, select
CampaignProgram
. - From the Case/Supporting Type list, select
ClaimUnit
orRepairOrder
depending on your needs. - Enter the
CampaignID
you created during the campaign creation process using auto-complete control.
- From the Program Type list, select
- Click Create to submit the entered values and move on to the next step.
- Click the calendar icons to specify the Effective date and End date fields for the program.
- Click Add filter to specify regions and corresponding countries to which your program applies and click Next. You may add more than one filter.
- Define the program criteria using provided lists and click Next to submit. You can add more than one criteria item.
- Provide information for the response or action the system should take if the criteria is
true, for example,
NotifySubscribers
. - Click Next to advance to the Review screen.
- Customize the notification information if necessary and click Next to proceed to the summary.
- Click Finish to create a program and Approve to activate it.
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