Extending core parts return
The Core parts case type uses multiple rules, and data transforms that must be overwritten in the implementation layer with your specific business logic.
- In the navigation panel of Dev Studio, click
- Click .
- Click the filter for Name and search for
SetCoreClaimStatus. - Click the rule to open it.
- Save the rule into your implementation layer. For additional information about locked and unlocked rulesets, see Copying a rule or data instance.
- Click Save.
- Repeat the previous steps using the
IsReturnItemInspectionRequired,ChargebackforCoreClaimandSetCoreDispositionPercentagerules.
Previous topic Configuring hold payment Next topic Core return with the Warranty claim as a hold payment