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Configuring a core cost

Updated on November 3, 2020

The core claim functionality enables the dealer to raise a claim to recover the core charges that are paid to the customer. Upon submission of the Core Claim, the Dealer will get paid for the Core charge.

To configure a core cost, perform the following steps:

  1. Log in to Pega Warranty as a system administrator by using the WarSysAdmin operator ID.
  2. In the Explorer panel, click Data.
  3. Search for the Physical - Part Number Master data page and open it.
  4. On the Records tab, add a core price to any required part number.
  5. Optional: If the desired part is not on the list, click +Add a record.
Note: The core claim process is automatically invoked from the Warranty claim unit if the Core part is handled as part of the Warranty claim. Otherwise, invoke the Core claim process directly as a separate Retail Core Claim.

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