The core claim functionality enables the dealer to raise a claim to recover the core charges that are paid to the customer. Upon submission of the Core Claim, the Dealer will get paid for the Core charge.

To configure a core cost, perform the following steps:

1. Log in to Pega Warranty as a system administrator by using the WarSysAdmin operator ID.
2. In the Explorer panel, click Data.
3. Search for the Physical - Part Number Master data page and open it.
4. On the Records tab, add a core price to any required part number.
5. Optional: If the desired part is not on the list, click +Add a record.