Managing a Common request program
A Pega Warranty system administrator manages a program by approving, denying, or deactivating it.
Approving or denying a program
To approve a program, do the following tasks:
- Log in as a Pega Warranty system administrator using the WarSysAdmin operator ID.
- In the Dev Studio header search text field, enter the program number and select it from the results.
- Based on the provided configured criteria, click either or .
The Common request program is not activated automatically; it needs to be activated (approved) by the Pega Warranty system administrator. After a program is approved, it is scheduled for activation from the effective date that it is configured. Only the approved programs are applied in the process. When a Pega Warranty system administrator denies a program, it does not activate even if the effective date is reached.
Deactivating a program
Deactivate every unused, overdue program by doing the following tasks:
- Log in as a Pega Warranty system administrator using the WarSysAdmin operator ID.
- In the Dev Studio header search text field, enter the program number and select it from the results.
- Click .
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