Links may not function; however, this content may be relevant to outdated versions of the product.
Operators list and description
Use the operators list to get information about the access groups and actions that each operator in the Warranty application performs.
In the table below:
- The column indicates the particular cases that each operator creates.
- The column indicates the cases that each operator can access. For example, a supplier cannot create a supplier claim, but can access a case and pay the claim amount.
- The application name for each operator is PegaClaimsWarranty.
Operator ID | Job position/Title | Access group | Create control menu | Case Access | Actions |
---|---|---|---|---|---|
WarDealerSample or WarAutoDealerSample | Dealer | PegaWarrantyClaims_Sample:Dealer |
|
|
|
WarManufacturerSample or WarAutoManufacturerSample | Manufacturer | PegaWarrantyClaims_Sample:Manufacturer |
|
|
|
WarAssessorSample or WarAutoAssessorSample | Warranty Assessor | PegaWarrantyClaims_Sample:Assessor | Not applicable |
|
|
WarAssessorManagerSample or WarAutoAssessorManagerSample | Assessor Manager | PegaWarrantyClaims_Sample:AssessorManager | Not applicable |
|
|
WarApproverSample or WarAutoApproverSample | Warranty Approver | PegaWarrantyClaims_Sample:Approver | Not applicable | Prior Approval |
|
WarSupplierSample or WarAutoSupplierSample | Warranty Supplier | PegaWarrantyClaims_Sample:Supplier | Product Inquiry Container |
|
|
WarSupplierManagerSample or WarAutoSupplierManagerSample | Warranty Supplier Manager | PegaWarrantyClaims_Sample:SupplierManager |
|
|
|
WarShipRcvSample or WarAutoShipRcvSample | Manufacturer Shipping and Receiving | PegaWarrantyClaims_Sample:ShippingAndReceiving | Not applicable | Return Authorization Container |
|
WarPartsInspectorSample or WarAutoPartsInspectorSample | Parts Inspector | PegaWarrantyClaims_Sample:PartsInspector | Not applicable | Inspection |
|
WarRepairTechnicianSample or WarAutoRepairTechnicianSample | Repair Technician | PegaWarrantyClaims_Sample:RepairTechnician |
|
|
|
WarReportAdminSample or WarAutoReportAdminSample | Report Administrator | PegaWarrantyClaims_Sample:ReportAdministrator | Not applicable |
| Reviews the dealer, supplier, and manufacturer reports |
WarCoreShipRcvSample or WarAutoCoreShipRcvSample | Manufacturer Shipping and Receiving | PegaWarrantyClaims_Sample:CoreShippingAndReceiving | Not applicable | Return Authorization Container |
|
WarCorePartsInspectorSample or WarAutoPartsInspectorSample | Core Parts Inspector | PegaWarrantyClaims_Sample:CorePartsInspector | Not applicable | Inspection |
|
The high-level Warranty application process flow is detailed in the following image:
Warranty application processes flow
Previous topic Pega Warranty business use case guide Next topic Warranty portals